Dumb phisher

This might be an intelligence test:

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If you actually look at the return address and aren’t stopped in your tracks by the fact that Paypal’s return address is service[at]google.com, well…

Pretty crude attempt. Who falls for something this bad?

Schadenfreude

Michael Arrington at TechCrunch slaps Apple around today: “It’s time for Apple to stop screwing around and start paying attention to product quality.”

It’s rare to see such naked criticism from the heart of Silicon Valley. Even more startling, dozens of commenters are chiming in with their horror stories about Mac crashes, lockups, hardware failures, and software problems. I can’t remember the last time I saw so many real-world complaints concentrated in one place.

Bostonians, learn about digital media

The New England Digital Media Users Group (NEDMUG) is conducting a full day of training on Windows Media Center and Windows Home Server, geared at novice computer users. The all-day event is being presented at Microsoft’s offices on September 13, 2008, and is co-sponsored by Microsoft and Hewlett-Packard.

Even if you’re beyond novice stage, you might want to look into this event. It should offer the opportunity to see some features and system configurations that you might not otherwise have a chance to experiment with.

For more details:

The Connected Home – A Full Day of Training

Another Windows 7 myth busted

I keep reading about how Microsoft is freezing out OEMs from information about Windows 7. But today, Ina Fried, who is hands down the best Microsoft beat reporter on the planet, says that is not true:

Microsoft has said that it is engaging much earlier and deeper with computer makers as part of the Windows 7 design process. From what I’ve heard from PC manufacturers, this has been true so far. "It’s like night and day," one PC company executive told me.

Looks like the people who are telling other reporters that they aren’t getting access are being frozen out because, uh, they’re the kind of people who talk to reporters about their early access.

As time goes by, I continue to be impressed with how tightly Sinofsky and Co. are keeping the news lid fastened. In the 21st Century, that’s a major accomplishment.

Need help moving from Office 2003 to Office 2007?

I get occasional questions from people wondering how to learn the new Office 2007 interface. Of course, a good book helps (like Special Edition Using Microsoft Office 2007′>Special Edition Using Office 2007 and Special Edition Using Microsoft Office Home and Student 2007′>Special Edition Using Microsoft Office Home and Student 2007). But if you prefer a more kinetic approach, you can try one of the Flash-based interactive tutorials at the Microsoft Office Online site.

Here, for example, is a snippet from the Excel version. Move your mouse over the simulated Office 2003 screen and point to a command for a quick pop-up pointer:

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Then click for an animated display that shows you the procedure in detail:

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You can find the help tools for Word, Excel, PowerPoint, and Outlook by clicking the blue Help arrow (in Outlook, click Help, Microsoft Office Outlook Help). Search for interactive command reference and click the first link in the search results.

If you’d prefer to go straight to the pages on the web, use these links:

Word 2007 Interactive Command Reference

Excel 2007 Interactive Command Reference

PowerPoint 2007 Interactive Command Reference

Outlook 2007 Interactive Command Reference

What you need to know about Windows Home Server PP1 (especially on HP hardware)

If you have a computer running Windows Home Server, the long-awaited Power Pack 1 update should show up as an automatic update beginning today – assuming you didn’t install it weeks ago when it was released as a download. (For more details about why you absolutely must install this, see my ZDNet post.)

For a home-built system, the update should be a one-shot deal (but make sure you check any installed add-ins to see whether they’re compatible with PP1). If you have an HP MediaSmart Server, you have some slight extra complications. In addition to the PP1 code from Microsoft, you need to install a software update from HP (version 1.3). (In fact, you get x64 support only if both updates are installed.) The HP update in turn enables a pair of server add-ins, a streaming-media server from Packet Video, and a 7-month trial version of McAfee Total Security.

The order in which you perform these updates matters, and on the HP machine, which has only 512MB of RAM, performance will be noticeably slowed while you’re performing the updates, and will slow even more if you decide to install and configure the optional add-ins.

Ian Dixon has the full text of the guidelines as published by HP. If you have the time, they’re worth reading.

Terry Walsh of We Got Served has a superb summary of the installation guidelines along with some very perceptive comments about HP’s hardware and its development program:

I know that HP have spent a lot of time testing a wide range of upgrade paths with various server configurations along with Microsoft over the past two weeks to try to understand and mitigate the slow server response users are experiencing when PP1, PVConnect and McAfee are installed at the same time.

However, the fact that they’ve had to publish this advisory tells me the following (and I’ve made these points variously to Microsoft and HP directly)…

He goes on to list three criticisms, which are spot-on. Here’s are Terry’s three bullet points along with some commentary of mine (but go read his whole post, please) :

“1. The recommended hardware specification for Windows Home Server must be raised.”

My take: Terry’s absolutely right. The 512MB of RAM and Sempron CPU in the MediaSmart server are certainly good enough for out-of-the-box functions. But when you begin to install and use add-ons such as the iTunes server that comes with the original HP software or the new PV Connect product, performance can drag. The difference in performance on my home-built system is noticeable, thanks to a faster CPU and much more RAM. I greatly prefer the form factor of the HP machine, especially its size and ability to quickly add or remove up to four disk drives. Someone who is less patient than I am might chafe at the occasional sluggishness of the MediaSmart server.

“2. HP (and other OEMs) really need to provide customers with a supported memory upgrade path that does not invalidate their warranty.”

My take: I’m planning to perform a memory upgrade on this server today (a process that’s not for the faint-hearted), so I can compare its performance at 512MB and 1GB. The cost of the RAM is trivial, but it will be major surgery to open the case and swap the single SIMM. Partly, that’s a problem with the ultra-small design, which forces some very tight engineering. But when this box is redesigned, I hope that easier access to RAM is part of the new feature list. Having said that, I have to add that I have yet to see a small home-built PC that handles more than two drives well, much less four, as the HP does.

“3. I really hope HP manage to sort out a beta testing programme soon.”

My take: There really seems to be a disconnect between the folks at Microsoft and the folks at HP right now. I’ve had multiple conversation with people on both teams in the past six months, on and off the record, and it’s pretty clear that there’s not a clear line of communication between them. As the biggest OEM player in the world (and the only one in the U.S.), they deserve special status. If Microsoft wants to encourage innovation on this platform, they need to get down to HP’s HQ in Cupertino a little more often. I know that resources and priorities (and nerves) were probably stretched pretty thin over the past 8-10 months as the saga of the data corruption bug played out. Fine. That’s all in the past. Can you guys please sit down and work together on the next release of your respective products? I’ll be happy to pick up the tab for coffee and doughnuts.

That’s all in the future. For right now, if you’re using Windows Home Server, be sure you have these updates.

Phishing aimed at Apple customers?

This e-mail arrived via a Hotmail account this morning:

phishing aimed at Apple customers

A couple things jumped out at me. First, it’s pretty well done, much better than your average phishing attempt. (The only typo is a stray comma right after the “clicking here” URL that they replaced. Oops.)

Second, the Windows Live Mail header correctly noted that the message was encoded in Cyrillic.

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I’m pretty sure that no official e-mail from Apple is being sent to American customers from Russian client machines, especially not using Outlook Express as the message source, as an inspection of the headers revealed.

The more success Apple has in the marketplace, the more likely they are to become targets of all sorts of attacks. This sort of phish attempt is just the first wave.