This morning’s e-mail brings a reader question I get a lot lately:
Do you know of a list anywhere that spells out what hardware drivers ship with Win 7? One of the frustrations with PC makers is that they don’t upgrade the drivers for printers and other hardware when a new OS ships. I think my HP Deskjet 6620 is not supported in Win 7 so now I can’t take advantage of the new OS. Any help would be great.
The short answer is yes, there is such a resource. It’s called the Windows 7 Compatibility Center, and it allows you to search for both software and hardware to determine whether it is certified to work with Windows 7. Crucially, you can search to confirm support for both 32-bit and 64-bit versions.
But it’s a good news/bad news situation. The good news is that if you find a device that is reported as compatible, you can have a very high degree of confidence that it will work properly. The bad news, at least temporarily, is that the index is still incomplete. Here’s what I saw when I asked whether my trusty old Fujitsu ScanSnap fi-5110EO scanner from 2005 would run on Windows 7 x64 (it’s at the bottom of this list):

The 64-bit page should confirm Fujitsu’s definitive announcement that they have no intention of supporting this device under Vista or Windows 7. The 32-bit page appears to be more helpful, ostensibly confirming that the device is supported and even including links to pages where I could get more information and drivers. Except those links led me to a generic Fujitsu Windows 7 page intended for purchasers of new Fujitsu PCs. I had to stumble around blindly to finally discover the Windows Vista (not Windows 7) update from 2007 that enables this device. (I’m actually using the scanner in Windows XP Mode on my desktop PC running Windows 7 Professional.)
For what it’s worth, printers and scanners are, in my experience, the worst offenders in this regard. The older they are, the more likely you will be unable to use them and the more cautious you should be when considering an upgrade.

