Microsoft, RealNetworks settle

Wow.

RealNetworks Inc. announced a legal settlement Tuesday with longtime adversary Microsoft Corp., ending the last major antitrust case against the world’s largest software maker.

I think there are champagne corks popping on both sides of Lake Washington today.

The new, improved orange icon

Microsoft’s previewing its new RSS icons:

The choice of what icon to use is challenging because it should be universally symbolic, but today there is no single icon for that represents feed. Instead there’s a variety of mostly orange rectangles with the words “XML”, “RSS”, “ATOM”, “FEED”, or “Subscribe.”

Our goal is to make sure that the icon is something that is understandable by all of our users: novice, advanced, developer, business, international, etc.

The whole concept is thought-provoking. I’m not sure Dave Winer is going to like this.

I’ve posted some additional thoughts here.

Updated to add: As predicted, Dave thinks Microsoft should “stop re-inventing.” I think Dave’s reaction is arrogant and short-sighted. It’s typical of the reaction of a lot of engineers and designers who are unable to think like users. I wrote this back in August when Winer was complaining about Microsoft’s public attempts to decide which name would be most helpful for users trying to subscribe to RSS-based Web feeds:

Winer thinks this is a battle, and that Microsoft is trying to change the name of a feature because they want to screw him. (I’m not making this up. That’s really what he said.) News flash: Microsoft is in business to sell software. The reason some people at Microsoft are exploring alternatives to RSS is because people don’t understand the term. You put an RSS button on a Web page, and most ordinary people just slide right by it. I’ve been to Microsoft’s usability labs, where they test features like this. My guess is that they’ve been testing RSS features in the labs, and they’re trying to find the words that will help people understand and use this technology. Software developers who’ve seen their features go through usability testing usually get a big wake-up call from the experience. Dave, you should schedule a visit to the usability lab and see for yourself.

When I worked for PC Computing in the 1990s, we spent over a million dollars building a state-of-the-art usability lab and conducting regular tests in it. The results radically changed the way reviews were written. An editor couldn’t just say that a feature was better or worse than its competition; he or she had to defend the conclusion based on watching the hands-on experience of real people who actually used the products under review.

If someone at Microsoft is reading this, I would love to see a public invitation to Dave Winer to review the video tapes of previous sessions involving the orange XML icon and to see a live test or two. In fact … maybe Scoble should stop in at the User Experience facility and tape one of those sessions for Channel 9, with or without Winer.

Passport login required for Knowledge Base

Yesterday, I did a Google search for information on a Windows topic. When I clicked one link to a Microsoft Knowledge Base article, I was taken to a Passport login page. I assumed it was an odd glitch.

This morning, it happened again.

Anyone else seen this? The KB has been a free an open, unrestricted resource for as long as I can remember. Why would it suddenly be insisting on a Passport login?

Happy anniversary, Scoble!

When someone mentioned this morning that Robert Scoble “hasn’t been at this very long,” I decided to do some fact-checking.

Lo and behold, the fourth anniversary of Robert’s Radio Weblog is Friday. Yep, the very first post in the Scobleizer archives was October 7, 2001.

Ironically, Robert is leaving the old platform behind and switching to WordPress this weekend. The new site is here.

Go say hi, and update your feed reader!

Microsoft and Firefox

The PC Doctor asks:

Am I the only one surprised to see MSN Search blog mentioning a add-on for Firefox? Am I the only one surprised by this statement on the MSN Search blog:
some of our customers prefer using Firefox and we respect that choice.

I’m certainly not surprised. In Windows Networking and Security Inside Out, which is at the printer’s now, Carl and I spent a lot of time talking about Firefox. Whenever possible, we included instructions for accomplishing security-related tasks in both IE and Firefox. And we didn’t get any pushback from the publisher, Microsoft Press.

Microsoft to buy stake in AOL?

Bloomberg.com has the rumor:

Shares of Time Warner Inc., the world’s largest media company, rose as much as 2.4 percent after the New York Post said the company is in talks to sell a stake in America Online to Microsoft Corp.

To which I say: Noooooooooooooooooo!

Pressure from its customers convinced Microsoft it was a very bad idea to consider buying Claria. Time for a similar campaign here?

Update: More from the Wall Street Journal (subscription only):

The conversations have centered on whether AOL would switch to using Microsoft’s search engine, these people say. AOL currently uses Google Inc.’s search technology and was Google’s single largest source of revenue last year.

The talks, which were described as “preliminary,” have also included discussions of combining the advertising sales forces of AOL and Microsoft’s MSN, these people said.

[…]

In January, Microsoft briefed AOL executives about its new search engine, according to a person close to the situation. At that meeting, this person says, Microsoft said it would try to make it financially beneficial for AOL to switch to its technology. A person close to the discussions says the discussions have been “on and off” since January and many different proposals have been floated.

Although AOL’s Internet access business is in decline, AOL still generates a lot of traffic — making it a rich prize for search engines that thrive on huge volumes of traffic. AOL counts 110 million unique visitors to its online service and network of Web sites each month.

Since 2002, AOL has been using Google’s search engine for its properties. Under the agreement, Google pays AOL a portion of the advertising revenue generated from searches by AOL users. In 2004, AOL received about $300 million in revenues from the arrangement. Google says in filings with the Securities and Exchange Commission that AOL accounted for 12% of revenues in 2004. No other customer accounted for more than 10%, it said.

If true, this is about hurting Google, not helping customers.

Update 2: Reuters quotes the original New York Post story:

Citing two unnamed sources familiar with the matter, the Post said the talks concern Microsoft acquiring an AOL stake and then combining it with Microsoft’s Web unit MSN.

Microsoft would pay Time Warner for the AOL stake, leaving the two companies approximately equal partners in the venture, the Post said.

I’m really having a hard time seeing who this deal is good for.

Microsoft won’t buy Claria

ClickZ News:

Microsoft has ended its acquisition talks with behavioral targeting firm Claria, ClickZ News has learned from a source close to the discussions. Another Microsoft source later confirmed that report.

A Microsoft staffer, who asked not to be identified, characterized the end of the talks as driven by concerns about a PR fallout that could follow a Claria purchase. That company has, in the past, been associated with spyware.

Good.

Update: Oh, and will someone please find whoever it was at Microsoft who thought this was a good idea and lock them in a room until they realize what a stupid, stupid, stupid idea this was?

Someone could even read them this quote:

I cannot believe how incredibly stupid you are. I mean rock-hard stupid. Dehydrated-rock-hard stupid. Stupid so stupid that it goes way beyond the stupid we know into a whole different dimension of stupid. You are trans-stupid stupid. Meta-stupid. Stupid collapsed on itself so far that even the neutrons have collapsed. Singularity stupid. Blazing hot mid-day sun on Mercury stupid. You emit more stupid in one second than our entire galaxy emits in a year. Quasar stupid. Perhaps this is some primordial fragment from the original big bang of stupid. Some pure essence of a stupid so uncontaminated by anything else as to be beyond the laws of physics that we know.

Just stupid.